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In this section we set out information which is particularly relevant to people who are our business contacts.  This includes people with whom we have a business and/or contractual relationship but who are not included in the other categories.  It therefore includes referrers and referees, suppliers, other professionals, agents, contractors, consultants, agents and any other third parties with whom we engage during our business as a law firm.

If you are our client or prospective client, or you attend our training and seminars, please see the section on clients.

Please also read the section on marketing and the section for those on our mailing list to learn more about the controls we have put in place for when we are using your personal data for marketing purposes.

Please read our section on disclosures of your data for further information on recipients of your data.

Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.  We have also identified what our legitimate interests are, where appropriate.

The types of data are defined in our glossary.

PURPOSE: to enable us to run our business as a professional provider of legal services including communicating with you, engaging you on behalf of our clients (where applicable) or on behalf of your clients (where applicable), and billing you or paying your invoices.

Types of data: (a) Identity; (b) Contact; (c) Financial; (d) Transaction; (e) Usage; (f) Profile; (g) Marketing and Communications; (h) any other personal data which you provide to us in respect of our business dealings.

Lawful basis/bases for processing including basis of legitimate interest: (a) Necessary for our legitimate interests (for running our business as a law firm which provides advice and support to its clients); and in some, but not all, cases (b) Performance of a contract with you.

PURPOSE: To manage our business relationship with you (which will include ensuring that we meet appropriate service levels, asking for feedback and monitoring your level of satisfaction with our services).

Type of data: (a) Identity; (b) Contact; (c) Profile; (d) Marketing and Communications.

Lawful basis/bases for processing including basis of legitimate interest: (a) Necessary for our legitimate interests (to keep our records updated and to ensure that we meet requisite levels of client care and service).

PURPOSE: To deliver relevant content and advertisements to you and measure or understand the effectiveness of the content we send to you

Types of data: (a) Identity; (b) Contact; (c) Profile; (d) Usage; (e) Marketing and Communications; (f) Technical

Lawful basis/bases for processing including basis of legitimate interest: Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).

You have the right to withdraw consent to direct marketing at any time by contacting us.

PURPOSE: To share news and bulletins with you by email and/or post, which we hope will be of interest to you.

Types of data: (a) Identity; (b) Contact; (c) Technical; (d) Usage; (e) Profile; (f) information about the sectors and areas in which you are interested; (g) Marketing and Communications

Lawful basis/bases for processing including basis of legitimate interest: Necessary for our legitimate interests (to develop our products/services and grow our business).

You have the right to withdraw consent to such marketing at any time by contacting us.

PURPOSE: To make suggestions and recommendations to you about goods or services that may be of interest to you

Types of data: (a) Identity; (b) Contact; (c) Technical; (d) Usage; (e) Profile; (f) information about the sectors and areas in which you are interested: (g) Marketing and Communications.

Lawful basis/bases for processing including basis of legitimate interest: Necessary for our legitimate interests (to develop our products/services and grow our business).

You have the right to withdraw consent to direct marketing at any time by contacting us.

PURPOSE: To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy; (b) Asking you to leave a review or take a survey.

Type of data: (a) Identity; (b) Contact; (c) Profile; and (d) Marketing and Communications.

Lawful basis/bases for processing including basis of legitimate interest: Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).

PURPOSE: To enable you to complete a survey (including when we, and/or you, use external survey providers).

Type of data: (a) Identity; (b) Contact; (c) Profile; and (d) Marketing and Communications

Lawful basis/bases for processing including basis of legitimate interest: Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).